Even though we live in an era of new technology and fast communication, the process of finding and integrating new talent is still time-consuming and tiring. Moreover, it involves a wide array of company resources and collaboration between departments, which usually leads to lags, delays, and slow starts (for new employees).
But the benefit of living in the age of advanced systems and tools is that most companies have access to machine learning and artificial intelligence algorithms that can help speed up the process and eliminate any mismatches in communication. For instance, a well-trained machine learning program can help new employees access the information and resources they need to start the integration process right away.
Why is machine learning important for the onboarding process?
It’s important to specify from the get-go that technologies like M machine learning or artificial intelligence are not perfect and won’t solve all your problems. In fact, it takes a while to have the system trained for a company’s specific needs, using the available resources.
However, once the system is ready for work, it will help shorten the time needed for new employee integration by taking over repetitive and menial tasks that usually take a lot of time but little brainpower.
For instance, an machine learning onboarding system may be trained to perform tasks such as:
- Create accounts and assign access rights for new employees.
- Grant access to company resources based on rights assigned to each employee’s ID.
- Make sure new employees have access to and read the rules and procedures required for their position.
- Answer simple inquiries by using the company’s database and previous cases.
PREMIUM CONTENT: North America Internal Staff Survey 2021: What should be automated?
Overall, an machine learning -based program can easily take over the onboarding process, which allows HR employees to pay more attention to pressing needs. Still, before you get there, the system needs to be trained and integrated, which is why the company should consider adding a few machine learning courses to their resources. These will be extremely helpful for the employees involved in the machine learning onboarding process.
Pros & Cons. Of course, the main benefit of using an machine learning -based system for employee onboarding is the fact that HR staff will have an easier workload. This will allow them to focus on issues that require human interaction and thinking, leading to an increase in productivity. Moreover, the employee onboarding process will also be smoother and new talent will be able to get an idea of procedures and rules a lot faster. There will also be fewer hiccups and miscommunication between departments, which can be helpful for a company’s reputation.
On the other side, this also means that new employees will have less human interaction (at least at the beginning stages). As a result, the initial atmosphere may feel unfriendly and cold, which can damage a new employee’s first impression. Therefore, companies should find ways to make the onboarding friendlier and more comfortable for both parties.
Onboarding can be difficult for both parties, so it’s crucial to keep all communication lines open. While it’s not wrong to include advanced technologies in the mix, it’s also important to make sure employees interact with each other and create bonds that can promote loyalty and respect for the company.