On-site Coordinator

Primary responsibilities

The On-site coordinator will work from one or more client sites each day. Client sites may be climate-controlled, refrigerated, or non-climate controlled settings.

You will be responsible for:
● Checking all workers in and out of their shifts and verify shift times as needed
● Welcoming new workers, introducing them to the work site and client, and ensuring they are set up for success on their first day and beyond
● Conducting safety walk throughs of the client site(s) regularly and escalating or directly mitigating any safety issues
● Manage workers throughout their shifts, including answering questions, resolving minor conflicts, providing performance coaching, and escalating severe issues to the appropriate contact
● Build and maintain a positive relationship with points of contact at client site(s) and leverage to grow relationship in terms of revenue and/or order volume in partnership with back office employees
● Report any and all worker injuries according to process in a timely manner
● Engage in worker recruiting activities such as referral program setup and management, individual and/or group interview and onboarding sessions, etc.
● Provide chat, text, and/or email support to workers and businesses
● Other duties or projects as needed

Required qualifications
● Strong written and verbal communication skills
● Good customer service/account management skills
● Exceptional ability to learn and use technology, including Google Sheets and Asana
● Highly motivated and ambitious; inability to settle for the status quo
● Desire to learn and seek continuous improvement
● Ability to both receive and provide regular constructive feedback
● Excellent punctuality and attendance
● Reliable transportation

Preferred qualifications
● 1+ years of staffing experience
● Familiarity with light industrial safety standards
● Secondary languages preferred

We’re Shiftfillers – a staffing tech company that connects workers with light industrial MSPs. We’re looking to hire an entrepreneurial, highly ambitious onsite coordinator to be the first on the ground employee on our team. This is an entry level role and provides the opportunity to significantly contribute to the success and direction of the company.

The right candidate for this role will be curious and process-oriented with a high aptitude for learning. We’re seeking someone who isn’t satisfied with the status quo and will continually look for better, more efficient ways of doing things.

Shiftfillers provides Equal Employment Opportunities (EEO) to all employees and applicants for employment.