by Industry news | Jun 5, 2023 | Covid-19, CW Management, Staffing, Staffing News, Talent, Talent Management and Recruiting, Technology
The World Health Organization (WHO) finally announced the long-awaited end to the Covid-19 pandemic. While this news is prompting many to joyfully push its impact on the US economy to the background, businesses nationwide are still facing a major implication of the...
by Industry news | May 22, 2023 | Covid-19, Economy, Staffing, Staffing News, Talent, Talent Management and Recruiting
In the post-pandemic world, workers are in high demand and hold an advantage setting the terms of engagement. Staffing firms need to adapt to the increasing churn, especially with external contact workers. Several systemic factors led to the recent shortfall in...
by Industry news | Sep 7, 2022 | Buyers, Covid-19, Leadership, Staffing, Staffing News, Talent
There is a splendid quote in Shakespeare’s play Henry 5th that I paraphrase: “After the war, you need to rebuild the garden.” What can we learn from the great bard? The error of many leaders is to take a breath and relax after a crisis and assume you can all just go...
by Industry news | Aug 1, 2022 | Covid-19, Gig economy, Healthcare, Staffing, Staffing News, Talent
As the Covid-19 pandemic continues into its third year, the general public has seemingly moved on with their lives, understandably ground down by the endless cycle of rising and falling case counts and deaths. If only it were that easy for our nation’s nurses, who...
by Industry news | May 25, 2022 | Buyers, Covid-19, CW Management, SIA Track, Staffing, Staffing News, Talent Management and Recruiting
Is leadership out of touch with its employees in corporate America? The answer is yes according to research on companies’ return-to-office plans. The pandemic and various new Covid-19 variants forced companies to allow working from home. They cast their nets out for a...
by Industry news | May 12, 2022 | Buyers, Covid-19, Europe, International, Leadership, Staffing News, Talent, Talent Management and Recruiting, Tips
Employee mental health is a big theme following two years of Covid-19 living restrictions. Research has shown that 44% of work-related ill health is the result of stress, depression and anxiety caused by work. Contact centers can be especially stressful places for...
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